Privacy Policy

Last updated: August 11, 2025

LUUM LEATHER operates this website and store, powered by Shopify, to provide you with our products. This Privacy Policy explains how we collect, use, and share your personal information when you visit, purchase, or interact with us. By using the Services, you agree to the practices described here.

Information We Collect

We may collect:

  • Contact info: Name, addresses, phone, email.
  • Payment details: Credit/debit card numbers, payment confirmations.
  • Account info: Username, password, preferences.
  • Order details: Items viewed, purchased, returned, or exchanged.
  • Communications: Messages and support inquiries.
  • Device & usage data: IP address, browser, device type, site activity.

We collect this information directly from you, automatically through your device, or from service providers and partners.

How We Use Your Information

  • To provide and improve services: Process orders, manage accounts, ship products, handle returns, and personalize your shopping experience.
  • Marketing: Send promotions or display targeted ads (you can opt out).
  • Security: Prevent fraud, protect accounts, and secure transactions.
  • Customer service: Respond to inquiries and support requests.
  • Legal compliance: Meet legal obligations and enforce policies.

Sharing Your Information

We may share information with:

  • Shopify and other service providers (payments, shipping, analytics).
  • Marketing partners for advertising (where allowed by law).
  • Affiliates and as part of business transfers.
  • Legal authorities when required.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or receive a copy of your personal information, and to opt out of certain data uses. You can exercise these rights through our website or by contacting us.

Data Retention & Security

We keep personal information only as long as needed for business, legal, or contractual reasons. While we use safeguards, no system is 100% secure.

Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last updated” date.